1. General Information

This Privacy Policy explains how personal data is processed when using the SaaS platform myTennis.school.

We process personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

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3. Scope of Data Processing

Personal data is processed solely for operating and improving the myTennis.school platform, in particular for:

Managing tennis schools and clubs

Organizing training sessions and seasons

Managing students, coaches, and groups

Scheduling, attendance tracking, and administration

Communication with users

Processing payments, if enabled

4. Types of Data Processed

Depending on usage, the following personal data may be processed:

First and last name

Contact details (email, phone number)

Role information (manager, coach, student)

Training groups and assignments

Scheduling and attendance data

Administrative and contractual information

Technical data (IP address, timestamps, log files)

Payment-related data is processed exclusively via external payment service providers and is not permanently stored on our servers.

5. Legal Basis for Processing

Data processing is based on:

Art. 6(1)(b) GDPR – performance of a contract

Art. 6(1)(f) GDPR – legitimate interests

Applicable provisions of the Swiss revDSG

6. Third-Party Service Providers

To operate the platform, we may use trusted third-party service providers for:

Hosting and infrastructure

Email delivery and notifications

Payment processing

Technical maintenance and security

These providers process personal data only on our behalf and in accordance with applicable data protection laws.

7. Data Storage & International Transfers

Personal data may be stored on servers located in Switzerland and/or the European Union.

If data is transferred outside these regions, appropriate safeguards (such as Standard Contractual Clauses) are applied to ensure adequate data protection.

8. Cookies & Similar Technologies

myTennis.school uses technically necessary cookies to ensure platform functionality, such as login sessions and security features.

If additional cookies (e.g. analytics) are used, users will be informed separately and, where required, consent will be obtained.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described above or to comply with legal obligations.

Account data is deleted after account termination, unless legal retention requirements apply

Backup data is deleted automatically after a limited retention period

10. User Rights

Users have the right to:

Access their personal data

Request correction or deletion

Restrict or object to processing

Request data portability, where applicable

Requests can be sent to info@mytennis.school.

We respond within the legally required timeframe.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

The current version is always available on the website.